Contact us

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We collaborate with all major credit cards as well as dependable platforms like those mentioned above. To ensure the safest, most secure shopping experience, we selected the methods you prefer.

Make sure to join our mailing list so you won’t miss out on any future product launches or promo code specials. The best offers can be found there.

You can also follow us on Facebook and Instagram at @letsescape.co.za for entertaining giveaways.

**Please take note that each order can only use one code, so choose the one that will save you the most money and leave the others for later.

A confirmation email ought to have been sent to you shortly after you made your purchase. Your spam folder may have received it.

Contact our customer service department at support@letsescapebooks.co.za if this is not the case. When your order ships, you will get an email with tracking information.

Open any previous emails we’ve sent you by visiting your email inbox. To manage your email preferences, click the link in the email’s footer. You can select the categories of emails you receive from us there.

Glad you want to come back, we‘ve missed you.

How considerate of you! We consider adventure to be a wonderful gift. You can include a special gift note with the item you’re giving once it has been added to your cart. Please refrain from using emojis in gift notes as they can only contain plain text:)

Your order will be delivered in a plain package with the return address “Let’s Escape” printed on the shipping label. Additionally, it won’t include an invoice or receipt, so there won’t be any unpleasant surprises!

Anything more than 10 items is a bulk order. Please be aware that a set or a bundle counts as a single item.
Any working coupon code or deal may be used on orders between 10 and 89 items! Orders with 90 or more items will receive a special wholesale discount, but please be aware that bundles, sets, and promotions are not valid.

We’ll assist you in selecting the ideal shipping method for your sizeable order. One location must receive and ship all bulk orders.

Send an email to support@letsescape.co.za with the subject “Bulk Order (#XX items)” and the number XX in the subject line to place a bulk order. Include the items, their quantity, your phone number, and your shipping address in the body of the message.

If you have a discount code that you’d like to use for orders with 10 to 89 items please let us know

To receive exclusive discounts and offers, sign up for our mailing list using the link at the bottom of our website. You will hear back from someone in 1-2 business days.

Our products are designed and conceptualized in Pretoria, South Africa, and are produced and put together in different locations across the globe. Since we are a multinational corporation, we have drawn on a variety of resources to realize our goals and produce our goods.